We just received this letter from Anne Rice addressing the growing problem of trolling in the Amazon jungle… I… I mean fora. Thanks to Anne’s help, awareness of author bullying by internet trolls is growing. More and more people are starting to understand what it is and why it is harmful. In the letter below, Anne describes the troll problem on Amazon with such clarity and precision, we couldn’t have expressed it better ourselves.
Thank you, Anne, for all you do!
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To STGRB:
From Anne Rice:
As you know I am deeply disturbed with bullying on Amazon and have been studying the problem for some time. And I appreciate the work your site does.
Brief update:
The above links are to a few of the books I’ve been studying on internet bullying. I’ve been having quite a fruitful experience reading about this entire area. And the similarities between bullying on Amazon, and bullying on the net in general, are more remarkable than I expected.
Apparently these patterns occur everywhere. Bullies mark a target —- on Amazon it’s an author — and then they seek to objectify and dehumanize the target by characterizing the target as “defective.” On Amazon, the authors in question are presented as “badly behaving” or “needing a thick skin,” or “needing to grow a pair.” Language is used to infantilize them and denigrate them. There is also considerable talk to reduce the author to a function and one of very little value. “You think too highly of yourself. What you do is just make a product. It’s no better than manual labor.” The idea of course is that the author is less than, common, seen entirely in terms of the function, disposable and even interchangeable. “There’s more where you came from. You’re blacklisted.” —— This target in the view of the bully ceases to be human, is not worthy of common courtesy, honest dealings, or decency. Again, the target is “defective.”
If the target speaks out as to the injustice of this, then comes the backlash “Because you spoke out we will destroy you.” “You should never have spoken out. How dare you?” A new wave of persecution soon follows the speaking out, and bullies warn other “authors” to heed what “can happen” to them if they dare to speak out.
The books I’m reading tend to describe these bullies as motivated not by fun and games as I thought, but essentially by powerlessness.
There is much talk in these books of how these bullies hide behind pseudonyms the world over, and experience almost a new personality behind the pseudonym which is often nothing like their personalities in private life.
That might explain the coarseness here, the rampant vulgarity, the abrasive and and ugly talk that runs all through this thread as it is directed against authors.
The books also talk of remedies, solutions, and obstacles to solutions.
It’s very interesting reading.
This thread is a goldmine I think for anyone research internet bullying.
STGRB responsibly shames these bullies. It draws attention to their patterns of behavior. It documents their conduct which violates our social and ethical norms. Of course it’s going to make the bullies furious. They strive for power over their targets and their victims. They are necessarily outraged that a website would take them to task. Again, it’s about power. They maintain the illusion that they have the power. STGRB shows them that they do not necessarily have the power that they believe they have.
Anyone coming here to this thread on Amazon ——
can read the list of Amazon bullies (on STGRB), and just study the posts here. The bullies “out themselves.” The thread is a resource to be read along with the list of “Amazon Fora Trolls” on STGRB.
Thanks,
Anne Rice.
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Thank you, AGAIN, Anne Rice! You have brilliantly encapsulated the entire problem in a nutshell. Sadly, Amazon has removed the recent thread which was a textbook example of everything Anne mentioned. I don’t know why it was removed but I know that Amazon still has all the data and there might be some changes coming our way.
Anne’s thread seems to have been deleted. Does Amazon not want anyone to draw attention to their rogue reviewers? Here’s a link to another thread in the MOA forum. Catch it before it disappears
Yes, Amazon has removed the thread. It was under attack by a clique from the very beginning, who posted again and again that they were “reporting” it, etc. The degree of panic was remarkable. But we do not know why specifically the thread went down. There were over 4,000 posts in it before it was deleted and many, in my opinion, violated the guidelines as bullies continued to attack STGRB and me personally. It could be the management — presented with so many obvious violations —- and complaints from both sides —– removed the thread. We don’t know. I am actually surprised that the thread stayed up as long as it did. The bullies attacking it and reporting it were absolutely furious. I’m fairly sure they were deluging the Amazon staff with their emails. The good thing here is that likely many newcomers to the Forums did see the thread before it was removed, and many young reviewers and authors were able to see my warnings as to bully activity on Amazon. They were always my concern. The bad thing is that a valuable resource of bully posts has been removed; but then it is always a good thing when bully posts are removed. I will continue to recommend STGRB on my Facebook page. Thanks to STGRB for all you do. I’m glad you covered the incident. Let’s hope 2015 will be the year when Amazon sends the bullies packing.
It really is amazing how terrified they are of our blog.
Likely the Amazon Forum abusers have seen the many bannings of bullies on Goodreads which have taken place since STGRB began exposing bullies. I think the abusers (bullies) are in a panic. We have to keep in the mind the obvious fact that these people spend hours and hours daily on Amazon. There seems a high level of internet addiction and addiction to bullying. This must be a very difficult time for them.
This is fantastic, shall I spread the word?
I don’t get the internet/real life personality schism. I’ve always been myself. The fact they feel the need to hide behind a name to bully authors (ever notice it doesn’t seem to happen more famous authors?)
I send encouragement this way, all the way.
Eerp, to clarify I mean encouragement to Ann Rice.